Supporting Security Guards Experiencing Mental Health Challenges

Security work can be mentally demanding. Long shifts, isolation, high-alert situations, and irregular schedules can take a toll on anyone's mental wellbeing. If you're a supervisor noticing signs that a team member may be struggling, or if you're a security professional experiencing difficulties yourself, here's how to approach the situation constructively.

Recognizing the Signs

Mental health challenges can manifest in various ways at work:

Increased irritability or mood changes

Difficulty concentrating or making decisions

Withdrawal from colleagues

Changes in attendance or punctuality

Overreacting to minor incidents or appearing overly anxious

Physical symptoms like fatigue, headaches, or sleep issues

It's important to remember that experiencing these symptoms doesn't mean someone can't do their job—it means they may need support.

Taking Action as a Supervisor

Have a private, compassionate conversation. Approach the team member with genuine concern, not judgment. Use phrases like "I've noticed you seem stressed lately. Is everything okay?" rather than making accusations or demands.

Know your resources. Be familiar with your organization's Employee Assistance Program (EAP), health insurance mental health benefits, and any available counseling services. Have this information ready to share.

Make reasonable accommodations. If possible, consider temporary schedule adjustments, modified duties during particularly stressful periods, or additional breaks. These small changes can make a significant difference.

Maintain confidentiality. Mental health discussions should remain private unless there's a safety concern requiring intervention.

If You're Struggling Yourself

Reach out for professional help. Speaking with a therapist or counselor who understands workplace stress can provide valuable coping strategies. Many communities offer free or sliding-scale mental health services.

Talk to someone you trust. Whether it's a supervisor, HR representative, or colleague, don't try to handle everything alone. Most employers would rather help a valued employee than lose them to burnout.

Practice stress management. Regular exercise, adequate sleep, healthy eating, and activities outside of work help build resilience. Consider mindfulness techniques or relaxation exercises during breaks.

Know when to take time off. If you're reaching a crisis point, taking sick leave or PTO may be necessary and appropriate.

Creating a Supportive Environment

Organizations can reduce mental health challenges by fostering open communication, providing adequate staffing to prevent burnout, offering regular mental health training, and normalizing conversations about wellbeing. Security work doesn't have to mean suffering in silence.

Mental health challenges are not character flaws. With proper support and treatment, security professionals can continue thriving in their careers while maintaining their wellbeing.