Common Mistakes New Security Guards Make and How to Avoid Them
Overstepping Authority
One of the most serious mistakes new guards make is exceeding their legal authority. Unlike police officers, security guards have limited powers and must operate within specific boundaries. Attempting to detain someone without proper cause, conducting unauthorized searches, or using excessive force can lead to lawsuits and criminal charges.
How to avoid it: Thoroughly understand your jurisdiction's laws regarding security guard authority. Know exactly what your employer's policies allow. When in doubt, observe and report rather than intervene directly. Your primary role is to deter crime and document incidents, not to act as law enforcement.
Poor Report Writing
Inadequate or inaccurate incident reports create liability issues and undermine your credibility. New guards often write reports that are too vague, include opinions rather than facts, or omit critical details. A report that states "suspicious person acting weird" is far less useful than one that describes specific observable behaviors.
How to avoid it: Write reports immediately after incidents while details are fresh. Stick to factual observations using clear, specific language. Include the who, what, when, where, and how of every incident. Describe what you saw, heard, and did without inserting assumptions or conclusions. Review your reports before submission to ensure they're complete and professional.
Complacency and Inattentiveness
Long, quiet shifts can lull guards into a false sense of security. Spending excessive time on personal phones, falling asleep, or failing to complete patrol rounds are serious breaches of duty. Most security incidents occur precisely because perpetrators notice guards aren't paying attention.
How to avoid it: Develop strategies to stay alert during slow periods. Vary your patrol routes and timing to remain unpredictable. Use downtime productively by reviewing post orders, checking equipment, or studying the property layout. If you're struggling with fatigue, address it honestly by adjusting your sleep schedule or discussing shift changes with your supervisor.
Inappropriate Conduct
Maintaining professionalism is essential, yet new guards sometimes make the mistake of being too casual with clients or visitors, getting involved in workplace gossip, or failing to maintain proper appearance standards. Others may become overly aggressive or confrontational, creating unnecessary conflicts.
How to avoid it: Always present yourself professionally through your appearance, language, and demeanor. Be courteous but maintain appropriate boundaries with everyone you encounter. Stay neutral in workplace politics and avoid discussing sensitive matters with unauthorized individuals. Approach every situation with a calm, professional attitude, using de-escalation techniques before situations escalate.
The Path to Success
Avoiding these common mistakes comes down to staying professional, remaining vigilant, communicating effectively, and operating within your authority. Remember that security work requires patience, attention to detail, and sound judgment. Learn from experienced colleagues, take your training seriously, and never stop improving your skills. With an effective approach, you'll quickly move past the rookie stage and establish yourself as a trusted security professional.






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